FAQ

Have questions about the Arctic or about going on a tour with us?

Here are some of the more common questions we get asked:

General Questions:

About Arctic Kingdom

Who is Arctic Kingdom?

Arctic Kingdom is Canada’s leading Arctic travel, logistics and professional services organization. We are passionate about the Arctic – and the people who call it home. Pioneers in land-based Arctic travel, we work with community partners to design and deliver exceptional Arctic travel and wildlife experiences, including Arctic safaris, private tours, polar diving and getaways in the High Arctic. Experienced polar logistics experts, we support major film and televisions productions and scientific studies – enabling worry-free and safe access to the Arctic.

Is Arctic Kingdom socially and environmentally responsible?

The Arctic and Northern Canada are dynamic and changing places. Home and the traditional lands of Inuit and First Nations, we believe respecting and collaborating with local cultures, empowering communities and leaving wildlife untouched is the only way to be able to provide authentic sustainable experiences for years to come. We travel in small groups on land and everything, from the way we plan and operate our arctic tours, to our business practices, is geared toward making a positive impact on the areas we visit and minimize our environmental impact.

To ensure our tours economically benefit the local communities we hire local guides and drivers, purchase food supplies in community (whenever possible), eat local food, and use local services. By continually reassessing our trips, we ensure that they are socially, economically and environmentally sound.

Arctic Kingdom strictly adheres and supports the Wildlife Policy for the Territory of Nunavut.

Why do you use real fur on your parkas/gear?

Arctic weather conditions can be extreme. Gear is important for the comfort and warmth of our guests, we ensure we provide the highest quality. The jackets we provide are designed for extreme cold temperatures, where skin around the face can freeze in minutes. Fur and down are the best choice for warmth and protection. Fur trim around the hood disrupts airflow and creates warm air to help protect the face from frostbite. Fur remains the warmest option versus synthetic, and is the traditional choice of Inuit.

Visiting the Arctic

Are there restrictions on alcohol in the Canadian Arctic?

Restrictions on alcohol vary by community; there are three types of alcohol policies in Nunavut. Only five communities, including Iqaluit, have no alcohol restrictions. This means you can purchase and drink alcohol at licensed establishments. Other communities restrict local purchasing of alcohol, but allow it to be brought in for personal consumption only with a permit endorsed by the local Alcohol Education Committee. The communities visited on Arctic Kingdom with this policy are: Arctic Bay, Igloolik, Pond Inlet, and Qikiqtarjuaq. Some communities have a complete prohibition on alcohol, including Arviat.

When and where can I see the Northern Lights?

From August to May, the Northern Lights bejewel the night sky in the Canadian Arctic, against a backdrop of incredible scenery and possible rare wildlife sightings. The best places to see the Northern Lights in North America are in the northwestern parts of Canada – including Nunavut. Small communities and remote locations without light pollution are great for seeing the Northern Lights as they are most clearly seen on a dark sky. You can learn more about the Northern Lights on our blog here. You can get the opportunity to see the Northern Lights on these arctic tours:

When and where can I see polar bears?

The Canadian Arctic is home to about than 60% of the world’s polar bear population. Arctic Kingdom offers polar bear tours year-round. You can get the opportunity to see polar bears up-close in their natural habitat on these

trips:

Spring Polar Bears and Icebergs of Baffin Photo Safari in Qikiqtarjuaq, Nunavut in March and April
Polar Bear Mother and Newborn Cubs in Wapusk National Park, Manitoba in March
Narwhal and Polar Bear Safari in Pond Inlet, Nunavut in May and June
Great Migrations of the Northwest Passage in Arctic Bay, Nunavut in June
Kings of the Arctic in Igloolik, Nunavut in July
Polar Bears and Glaciers of Baffin Island in Qikiqtarjuaq, Nunavut in August
Polar Bear Migration Fly-In Photo Safari just south of Arviat, Nunavut in October and November

When and where can I see narwhal?

Your best chance to see narwhal is at the northern reaches of Baffin Island in spring when they congregate at the floe edge. You can get your opportunity to see narwhal, in pods of one to hundreds, close-up on these trips:

Narwhal and Polar Bear Safari in Pond Inlet, Nunavut in May and June
Great Migrations of the Northwest Passage in Arctic Bay, Nunavut in June

When and where can I see walrus?

Walrus are typically observed near the Arctic Circle, lying on the ice in groups. One of the best places to view walrus in the Arctic is Igloolik, Nunavut. See them by land and boat on Kings of the Arctic in July.

What kinds of animals can I see in the Arctic?

The Canadian Arctic is home to some of the world’s most unique wildlife including polar bears, narwhal, beluga, walrus, bowhead whales, arctic fox and more. Get your opportunity to see these incredible animals up-close, in their natural habitats on one of our Arctic safaris or private journeys. If you have specific wildlife in mind that you’d like to see and photograph, our Arctic Travel Advisors are happy to help you plan an arctic tour. Fill out our Contact Us form to inquire.

When and how can I see big ice, including icebergs and glaciers?

The Canadian Arctic boasts some of the most dramatic and incredible land and icescapes in the world. Icebergs and glaciers can be seen by land, sea ice and boat throughout Baffin Island and other regions in Nunavut. Get the opportunity to see icebergs and glaciers on these tours:

What kind of banking services are available in Nunavut?

We recommend having Canadian currency on hand when travelling to Nunavut as it still mainly operates on cash (Canadian dollars). Nunavut’s capital Iqaluit, located on Baffin Island, offers the most banking services, including a variety of banks and ATM machines. Many communities, however, have no banking services at all and very few communities have physical banks, due to remoteness. Interac® is not available outside the capital of Iqaluit and credit cards including Visa, Master Card and American express are typically not available

What forms of payment are accepted in Nunavut?

We highly recommend having local Canadian currency with you while travelling. Some shops and restaurants may also accept credit cards and/or debit cards.

What forms of banking services/ payment are accepted in Churchill, Manitoba? Churchill, Manitoba operates on Canadian currency and has several ATMs available. Many shops and restaurants also accept credit cards and/or debit cards.

Where do you recommend getting the rest of the arctic gear I need for my trip?

The trip briefing guide you receive will outline a list of everything we recommend bringing on your trip. We understand finding some of these good quality items can be difficult, so we’ve opened an online Gear Shop to assist with these needs.

Travelling with Arctic Kingdom

What is an Arctic Safari?

Think African safari, in the Arctic. Our safaris are land-based mobile camps that allow small groups of guests to get up-close and personal with unique wildlife, discover local culture and take in breathtaking landscapes. Carefully researched and scouted with insight from Inuit guides, we bring you the best of the Arctic.

How close can I get to polar bears? Why can’t we get closer?

Following the Wildlife Policy of Nunavut, and for the safety of our guests and wildlife, we ensure all participants remain at a minimum distance of 100 meters (approx. 300 feet) from polar bears in the wild. Arctic Kingdom Expeditions Leaders and Inuit guides are trained and experience in polar bear safety and de-escalation.

Are Arctic Kingdom adventures strenuous and/or physically challenging?

We want our guests to enjoy the wonders of the North! The majority of our Arctic adventures have been designed so guests can participate and enjoy regardless of your age or activity level and are perfect for families. Many trips include riding in qamatiks (sleds pulled by snow machines) or riding in boats; and we are pleased to offer comfortable, real beds on safari. While our arctic tours may include optional activities such as hiking, kayaking, snorkeling or diving, participants can choose how much or how little do to. Our Arctic Travel Advisors are happy to help you choose which experience is right for you if you have any concerns.

Can I join an arctic tour if I have mobility issues?

Travel in the Arctic requires a significant level of mobility to get around. The terrain is rugged and uneven and rides on the qamatiks can be quite bumpy. Bathroom facilities in our mobile camps are set aside from your private tent so you must be able to make your way over to this area unattended, or with the help of a travelling companion. Unfortunately, at this time we do not have the resources to accommodate those in a wheelchair or requiring personalized assistance through the trip. If you have any concerns about your mobility level, our Arctic Travel Advisors are happy to discuss the best options for you including the possibilities of travelling on our less strenuous safaris or lodges including Bathurst Inlet Lodge.

I have a special event that I’d like to celebrate on an arctic tour. Is it possible to arrange something?

Of course! Just tell us the details, whether it’s your birthday, anniversary, or engagement. We’d be happy to be a part of your special event. There may be some additional charge depending on the request.

What items/souvenirs am I not allowed to bring into my home country?

Your home country customs officials may prohibit certain items from being imported. Typical items that are prohibited are meat products and traditional items made of whale bone, antler, or seal skin. Please review the rules, regulations, and restrictions directly with your country of origin’s Customs Offices to avoid disappointment.

Do I need to get medical insurance to travel on an Arctic Kingdom trip?

Arctic Kingdom does not carry health, life or injury insurance for tour participants. It is your responsibility to ensure your medical coverage covers you for life and health care risks while on our trips, and in addition should provide transport to your home country or province (for Canadians traveling on our Canadian arctic tours).

All participants will be required to provide proof of travel medical insurance that includes sufficient emergency evacuation coverage. Please note, this is due 120 days prior to departure date.

In the event of a medical emergency where a patient must receive care of a doctor as soon as possible, almost all of our ours will require a private charter aircraft to complete the evacuation. Depending on the location and where the closest hospital is located, the expense could be very costly. It is imperative that you check with your insurance provider to ensure you are covered for the location you are visiting. Arctic Kingdom is not responsible for any expenses incurred for medical reasons.

If you do not have your own sufficient evacuation insurance, we recommend Global Rescue (www.globalrescue.com), which offers superior service in remote locations. See their website for specific plans, prices and details.

For emergency evacuation insurance, what dollar amount do you recommend clients cover themselves for?

Many guests that travel with us obtain a minimum coverage of $500,000 (USD). It’s difficult to determine the exact amount to purchase so we recommend travellers consult their insurance provider.

Our preferred partner for emergency evacuation insurance is Global Rescue. Click here for more information about Global Rescue or to enroll.

Do I need to purchase trip cancellation/interruption insurance?

In light of our cancellation policy and the extreme environment in which we travel, we strongly recommend that all trip participants purchase trip cancellation and trip interruption insurance. On very limited occasions, Arctic Kingdom has had to cancel trips after they have started due to unforeseen environmental conditions.

What is your cancellation policy?

We spend months preparing and continuously make non-refundable deposits and material purchases to suppliers, hotels, airlines and staff. Therefore we must strictly adhere to our Cancellation & Refund Policies for all travellers. These policies can be found in our Terms and Conditions on our website here.

Is it possible to get a refund on the VAT for Arctic Kingdom trips?

You may be eligible to receive up to 50 per cent back on all GST and HST for our trips. Apply directly with Canada Revenue Agency (CRA) using the form on the CRA website.

When do I book my flight?

When booking your flights, be sure to book your arrival on day 1 of your trip itinerary and depart home on the last day of your trip itinerary. Arctic Kingdom is pleased to book flights for you, offering very competitive rates.

Why should I book my flights through Arctic Kingdom, and not directly with the airline?

Flight prices to the Arctic have increased over the years. Arctic Kingdom has established, long-standing relationships with local airlines, allowing us to charge less than the public rates. In the event of flight delays, changing flights is also easier and the change fees are much less.

Can I book as a group or a family on Arctic Safaris?

Yes, if you have a group or are travelling with your family we are pleased to accommodate group bookings, based on availability. Please speak with your AK Travel Advisor and indicate your group size when booking a trip.

Private and Custom Arctic Tours

Does Arctic Kingdom offer private or custom itineraries?

We are happy to plan a custom itinerary for you. We have more than 15 years of experience in the Arctic and can help bring your Arctic dreams to life. Please contact us to start planning!

The dates I am available to travel are outside of any of your Safari departure dates. Can I still book an Arctic tour?

We are happy to plan a custom itinerary for you. We have more than 15 years of experience in the Arctic and can help bring your Arctic dreams to life. Please contact us to start planning!

What types of private arctic tours are possible?

Arctic Kingdom offers bespoke private itineraries for travellers as well as custom trips for professionals, including Film, TV, Advertising, and scientific studies.

For travellers: Whether you want to have dinner at the North Pole, float above icebergs in a hot air balloon, or tour glaciers by helicopter, if you can imagine it, we can make it happen. From Iqaluit, NU to Ilulissat, Greenland and beyond, if you can see it on our Destinations Map, we can take you there. Please contact us to start planning your dream arctic tour!

For professionals: Where ever you need to go, we can safely take you there! We have supported numerous large-productions in the Arctic, including BBC, Discovery, National Geographic, Red Bull and more!

Photography & Drone

What size camera lens do you recommend?

Our guests use everything from a point and shoot to 500 mm and even the occasional 600mm lens. Our Expedition Leaders use a 85-300 mm without a tele-convertor. We recommend a wide angle lens to try and capture the grandeur of the ice and landscapes. To learn tips for photographing Arctic wildlife, please visit our blog here.

How do you shoot the Northern Lights?

A tripod, a long (20-30s) exposure, high ISO and extra batteries will get you the shot you wants. Batteries will drain fast in the cold so having a second fully charged one/set is always helpful.

Do I need to have a professional camera to participate in a safari?

No, while some of our guests are photographers, many bring point-and-click or even smartphone cameras. There are incredible sites at every turn in the Arctic, but the camera you bring to capture them depends on you!

Do I need special gear for my camera for the weather? What about a tripod?

Weather in the Arctic can be unpredictable. Depending on the season, we recommend bringing snow or rain cover, and heavy-duty plastic bags to wrap your gear in the case of extreme weather. While not necessary for every trip, we recommend bringing a tripod. A tripod is especially helpful when capturing the Northern Lights.

Can I fly my drone?

You are permitted to bring a drone on a trip provided you follow the required guidelines. Transport Canada governs drone use in Canada. For the latest information on drone use in Canada, please refer to the Transport Canada website.

Current wildlife regulations state that all drones must remain 100m away from all animals. In addition, our guides may restrict drone use at any time if deemed to be disturbing to wildlife. Drone use can be particularly disruptive to polar bears and other terrestrial animals, and on some trips, they are not permitted to be used when wildlife viewing.

How do I photograph the Northern Lights?

Turn off any image stabilization
Turn off autofocus and dial the focus manually to infinity
Depending on light, aim at about 15-20 seconds at ISO1600 and start working from there. More than about 30 seconds will result in the stars moving and blurring the image slightly.
Make sure there’s something of interest in the foreground

Accommodations

How do you accommodate dietary considerations?

We are always pleased to ensure our guests have the best experience possible, including when it comes to food! If you have any dietary considerations, please let us know in advance and we will try our best to make accommodations within the trip menu.

How thick is the sea ice that the Tented Safari Camp and Premium Safari Camp on ice are set up on?

The sea ice we setup base camp on is generally 1.2m – 1.8m (4-6 ft) thick.

The trip I booked says Tented Safari Camp, can I upgrade to the Premium Safari Camp?

The accommodations stated for each trip are the accommodations set for each guest on that trip and they cannot be upgraded. If you prefer alternate accommodations in a specific location, we are happy to provide a quote for a custom, private trip.

Can I get mobile phone reception? What about Wifi?

Mobile phone reception and WIFI is not guaranteed in such a remote location. You may be able to get cellphone reception in some of the communities, and Wi-Fi may be available at some hotels at the beginning and end of your trip, but it is not guaranteed. You will not have cell phone reception while in camp. It is best to plan ahead and not need access to the internet once you have begun your trip. Our Expedition Leaders communicate from our remote locations using Iridium satellite phones and InReach satellite communicators for text messaging. These tools can be made available to you in the event of an emergency, but not for casual communication. If you would like to stay in contact with your family and friends during your trip, we have satellite phones or communicators available for rent.

How do I rent a SAT phone?

Please contact gear@arctickingdom.com to rent an Iridum Satellite Phone or InReach Satellite Communicators.

How do I charge my laptop or camera batteries in camp?

We supply power to each and every tent, Arctic Yurt or cabin via a gas powered invertor generator. These generators are running until about 10:00 or 11:00 each night and are turned back on around 7:00 am.

Diving/Snorkelling in the Arctic

I am interested in snorkeling in a dry suit. What should I bring to wear under the dry suit?

For snorkeling in a dry suit in the Arctic, you don’t need to pack anything extra. You simply need to wear the same base layer that you would wear under your parka for under the dry suit. This means you can wear your shell jacket, sweater, and snow pants and fit comfortably. Your Expedition Leader will be pleased to guide you through the whole process.

I wear glasses and have prescription goggles. Will “standard” goggles be okay, or does the cold temperature require something different?

A prescription mask is fine to use in cold water temperatures. If you have prescription swim goggles, however, you cannot use them for diving or snorkeling. In this case, you would have to use our diving mask and simply wear contact lenses to see clearly.

SCUBA Diving in the Arctic: Do the diving cylinders for the trip use DIN or yoke adapters?

Both YOKE and DIN are available on our diving cylinders.

Polar Bear Mother & Newborn Cubs

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When do I book my flights?

When booking your flights to/from Winnipeg, be sure to book your arrival on Day 1 of your trip itinerary. If possible, we suggest that you plan to arrive in Winnipeg before 6PM on Day 1. Be sure to book your return flights from Winnipeg on Day 12.

Where do I pick up my clothing rental?

Please pick up your clothing rental package at the front desk of your Winnipeg airport hotel.

Kindly, ask the front desk for your clothing rental bags when you check in, as the rental equipment will not be sent to your room. The equipment will be provided in a large duffel bag, which can be used to transport the equipment to camp. Please try on and confirm all rental equipment at the hotel prior to flying to Churchill. Please advise your Expedition Leader in the event of a clothing issue.

Where do I return my clothing rental?

Please drop off your entire clothing rental package in the original duffel bag to the front desk of your Winnipeg airport hotel. Let the hotel staff know that you are dropping this package off for Arctic Kingdom.

Can I swap clothing?

Yes, of course. If any of your clothing is not fitting properly, there is an instruction card located in your rental bag that will explain how to make an exchange. All swap outs are done prior to your arrival in Winnipeg prior to departure.

Where can I get cash?

There are ATMs available in Winnipeg and Churchill. The front desk of your Winnipeg hotel also provides currency exchange. Credit cards are generally accepted everywhere in Winnipeg and Churchill; however, there maybe some small businesses that only accept cash in Churchill.

What will I need cash for?

Any meals on Day 1, Day 11 and Day 12 at the Winnipeg hotel are not included; however, credit cards are accepted here. You may also require cash for any incidentals, such as batteries, toiletries, gifts, tips, or some purchases made in Churchill.

Will a towel and face cloth be provided? What about a hairdryer?

A towel and facecloth will be provided at both the Winnipeg hotel and at the Lodge. Toiletries and hair dryers will not be available at the Lodge. If you do not wish to bring your own hair dryer we recommend that you bring dry shampoo. With regards to toiletries, please bring products (soaps, shampoos, toothpaste, etc.) that are natural, biodegradable, and fragrance-free.

What do I do in the event of a weather delay?

Our team will be monitoring flight statuses, working with Calm Air and the hotel in Winnipeg, and will handle any changes that are part of your Arctic Kingdom trip. Please be sure to carry full details pertaining to the flights you have booked for yourself to/from Winnipeg in case required due to a delay. Your Expedition Leader and Arctic Kingdom will assist you with changes to your onward travel plans should that be necessary.

Should I give gratuities?

Tipping is appreciated, although not compulsory. If you had a great experience and wish to express your thanks, a gratuity is of considerable significance to the people who will take care of you during your travels. The amount you tip Arctic Kingdom staff is completely at your discretion; however, a general guideline would be approximately 5-8% of your trip fare, excluding airfare.

As many of our field staff live in remote areas of the Arctic, it is preferable that tips are paid in cash at the camp in which you are staying. Limited cash is available in the northern communities. Therefore, we recommend obtaining Canadian currency before you depart or in your gateway city. Our Expedition Leader will collect the tips and distribute it amongst the field staff.

Alternatively, you may provide a cheque or wire transfer for tips if it is more convenient for you, but it may cause delays in-field staff receiving the tips from our head office.

Cheques should be payable to: Arctic Kingdom Polar Expeditions Inc

Wire transfer instructions:

Beneficiary: Arctic Kingdom Inc

Beneficiary Address: 5045 Orbitor Dr., Bldg. 10 Suite 400, Mississauga, ON L4W 4Y4 Canada

Bank: Royal Bank of Canada

Bank Address: Iqaluit Bldg #922. Iqaluit, NU, Canada, X0A 0H0

Institution #: 003

Transit # 09851

Account # 1017698

SWIFT (BIC) Code: ROYCCAT2

Sort Code (US ONLY): 000309851

IMPORTANT: Please include client name and trip name.
Canada does not use IBAN numbers.

What other things should I consider?

Slippers and/or light shoes – For your comfort, and to reduce the tracking of snow, dirt or mud into the Lodge we highly recommend you bring a pair of slippers and/or light shoes so winter boots can be left at the door.

Is alcohol served at the Lodge?

Yes, there is white and red wine available for self-serve during dinnertime. Guests are permitted to bring their own alcohol into the Lodge as well if they wish.

How many total guests will be staying at the Lodge while we are there?

There will be a total of 24 guests during your stay at the Lodge.

Are there any meals included during our stay in Winnipeg?

Any meals on Day 1 and Day 12 at the Winnipeg hotel are not included, Calm Air will not provide any meals. Other breakfast alternatives are available at the Winnipeg Airport. While a full meal is not included on day 1, we will provide complimentary appetizers during your Day 1, 8pm trip briefing with your Expedition Leader at 8pm.

Will I have my own room in Winnipeg though I didn’t pay a Single Supplement?

Yes, single guests have their own rooms at the hotel in Winnipeg. We do not pair up guests at the hotel in Winnipeg unless they request to be together.

How long does it take to get to/from Churchill to the Lodge on the train and the tracked vehicle?

Approximately two hours, depending on weather conditions.

Are there hot showers at the Lodge?

Due to the remote location, the lodge does not have running water, and hot water is provided for washing up and bathing in buckets for guests. A bucket shower is available in the sauna, and towels are provided upon arrival.

What are the accommodations/sleeping arrangements at the Lodge?

Double and quad rooms are most common; however, single rooms may be available. All rooms contain either single beds or bunk beds. If you are travelling with a group of four, you may request a quad room. Rooms are assigned based on availability at the lodge. While we do our best to accommodate your preferences, room requests are not guaranteed.

What costs are associated with the weather or trip delay which Arctic Kingdom has no control over?

Hotel or B&B: $165-$300 per room NOT per person
Food: $15-$35 per person per meal

Spring Polar Bears & Icebergs of Baffin

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When do I book my flights?

When booking your flights, be sure to book your arrival into Ottawa at least one day before Day 1 of your trip itinerary. If possible, we suggest that you plan to arrive in Ottawa no later than 6 PM on that day before Day 1. It is recommended that you book return flights from Ottawa on the day after Day 9 of your trip itinerary to ensure any delays do not interfere with your fight home.

Where do I pick up my clothing rental?

Please pick up your clothing rental package at PARS2000 located in the Ottawa airport (open 24-hours a day). PARS2000 is located on the Arrivals level next to the Baggage Carousel 5 and beside the Lost and Found. A map and further details will be sent with your travel documents. Please try on and confirm all rental equipment prior to flying to the Arctic. Please refer to instructions of who to contact in your rental kit in the event of an issue.

Where do I return my clothing rental?

Please drop off your entire clothing rental package in the duffle bag you received it in at PARS2000 in the Ottawa airport when you return. Please let the staff know that you are dropping this package off for Arctic Kingdom.

You need cash in Nunavut. Where can I get cash money?

There are ATMs available in Ottawa. We recommend having Canadian currency on hand prior to travelling to Nunavut, as it mainly operates on cash and there are very few ATMs, Interac or credit card services.

What will I need cash for?

Any meals after lunch on Day 9 are not included. You will also require cash for any incidentals, such as batteries, toiletries, gifts, tips, or any purchases made in the local Arctic communities.

Can I charge my electronics?

Yes, you will be able to charge your electronics at the hotel and in camp. Power provided is 120VAC/60Hz using North American standard plug outlets. If your electronics do not have a North American standard plug, please make sure you bring the proper plug adapter.

Will a towel and facecloth be provided? What about a hair dryer?

Yes, each guest will be provided with a mid-sized quick-dry towel and face cloth. Hair dryers will not be available on this trip. It is recommended that you bring dry shampoo as there are no showers in camp. NOTE: soaps, shampoos, or toothpaste should be natural, biodegradable, and fragrance free.

What do I do in the event of a weather delay?

Our team will be monitoring flight statuses and working with Canadian North airline and the hotel in Iqaluit and will handle any changes that are part of your Arctic Kingdom trip. Please be sure to carry full details pertaining to the flights you have booked for yourself to/from Ottawa in case required due to a delay. Your Expedition Leader and Arctic Kingdom will assist you with changes to your onward travel plans should that be necessary.

What happens if a bear comes to camp?

Arctic Kingdom Expedition Leaders and Inuit guides are highly trained and experienced in polar bear safety and de-escalation. Follow the instructions of your Expedition Team at all times.

Is alcohol permitted?

Drugs/Alcohol are not permitted. Qikiqtarjuaq is a dry community meaning that all drugs and alcohol are not permitted. We respect and follow these rules.

How much do the delays cost?

Hotel or B&B | $225-$280 per person per night
Food | $15-$50 per person per meal

Should I give gratuities?

Alternatively, you may provide a cheque or wire transfer for tips if it is more convenient for you, but it may cause delays in field staff receiving the tips from our head office.

Cheques should be payable to: Arctic Kingdom Polar Expeditions Inc.

Wire transfer instructions:

Beneficiary: Arctic Kingdom Polar Expeditions Inc.

Beneficiary Address: 5045 Orbitor Dr., Bldg. 10 Suite 400, Mississauga, ON L4W 4Y4 Canada

Bank: Royal Bank of Canada

Bank Address: Iqaluit Bldg #922. Iqaluit, NU, Canada, X0A 0H0

Institution #: 003

Transit #: 09851

Account #: 1017698

SWIFT (BIC) Code: ROYCCAT2

Sort Code (US ONLY): 000309851

IMPORTANT: Please include client name and trip name.
Canada does not use IBAN numbers.

Baffin Island Dive Safari

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Do your air tanks for the trip use DIN or YOKE adapters?

Both YOKE and DIN are available on our diving cylinders.

Do you rent drysuits?

We do not rent drysuits for diving as it is imperative that your neck and wrist seals are fitted for your size. It is best practice to have previously dived using your drysuit to ensure familiarity and proper fit.

What dive gear do you provide?

We provide all tanks, including pony bottles, weights and air fills. Tanks may be steel or aluminum. Weight belts are also available if required. In addition, we supply all ice diving tools, safety equipment and remote emergency oxygen.

Can you recommend a drysuit provider?

Arctic Kingdom uses BARE drysuits, which is Canadian brand from the west coast and has served us well. You can find their products here:
( (https://www.baresports.com/)

Abyss are also good quality, have a range of options, and are a small shop that should be happy to do custom work, if needed:
( (https://www.abyssdivingsuits.com/)

The top drysuit manufacturer in Quebec, which is also a small company, is:
( (https://en.atlaninc.com/)
( (https://en.atlaninc.com/dry-combinaisons-tanches)

DUI (based in California) is one of the very best for diving drysuits, and will do a premium drysuit, as well as offer crushed neoprene and trilaminate. Both are better for diving but not as good for snorkeling. Trilaminate is good for snorkeling if the person has warm clothes underneath. DUI will likely cost twice as much as a Canadian made suit:
( (https://www.divedui.com/)

Do I need a cold-water regulator?

Yes, the average water temperature is between -2°C – 0°C (28.5°F – 32°F). The risk of a free-flowing regulator is high. Cold water regulators are specifically designed to reduce this risk. Your primary and back up regulators should be recommended for use in cold water

When do I book my flight?

When booking your flights, be sure to book your arrival into Ottawa at least one day before Day 1 of your trip itinerary. If possible, we suggest that you plan to arrive in Ottawa no later than 6 PM on that day before Day 1. It is recommended that you book return flights from Ottawa on the day after Day 8 of your trip itinerary to ensure any delays do not interfere with your fight home.

Where do I pick up my clothing rental?

Please pick up your clothing rental package at PARS2000 located in the Ottawa airport (open 24-hours a day). PARS2000 is located on the Arrivals level next to the Baggage Carousel 5 and beside the Lost and Found. A map and further details will be sent with your travel documents. Please try on and confirm all rental equipment prior to flying to the Arctic. Please refer to instructions of whom to contact in your rental kit in the event of an issue.

Where do I return my clothing rental?

You need cash in Nunavut. Where can I get cash money?

What would I need cash for?

You will require cash for any incidentals, such as batteries, toiletries, gifts, tips, or any purchases made in the local Arctic communities.

Can I charge my electronics?

Will a towel and facecloth be provided? What about a hairdryer

Yes, each guest will be provided with a mid-sized quick-dry towel and face cloth. Hairdryers will not be available on this trip. NOTE: soaps, shampoos, or toothpaste should be natural, biodegradable, and fragrance-free.

Is alcohol permitted?

Drugs/Alcohol are not permitted. Pond Inlet is a dry community meaning that all drugs and alcohol are not permitted. We respect and follow these rules.

What do I do in the event of a weather delay?

Our team will be monitoring flight statuses and working with Canadian North airline and northern hotels and will handle any changes that are part of your Arctic Kingdom trip. Please be sure to carry full details pertaining to the flights you have booked for yourself to/from Ottawa in case required due to a delay. Your Expedition Leader and Arctic Kingdom will assist you with changes to your onward travel plans should that be necessary.

What happens if a bear comes to camp?

Arctic Kingdom Expedition Leaders and Inuit guides are highly trained and experienced in polar bear safety and de-escalation. Follow the instructions of your Expedition Team at all times.

Should I give gratuities?

How much do the delays cost?

Hotel or B&B… $245-$280 per person per night
Food…………….. $25-$50 per person per meal

Narwhal & Polar Bear, Floe Edge Safari

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When do I book my flights?

Where do I pick up my clothing rental?

Please pick up your clothing rental package at PARS2000 located in the Ottawa airport (open 24-hours a day). PARS2000 is located on the Arrivals level next to the Baggage Carousel 5 and beside the Lost and Found. A map and further details will be sent with your travel documents. Please try on and confirm all rental equipment prior to flying to the Arctic. Please refer to instructions on whom to contact in your rental kit in the event of an issue.

Where do I return my clothing rental?

You need cash in Nunavut. Where can I get cash money?

There are ATMs available in Ottawa. We recommend having Canadian currency on hand prior to travelling to Nunavut, as it mainly operates on cash and there are very few ATMs, Interac or credit card services.

What will I need cash for?

You will require cash for any incidentals, such as batteries, toiletries, gifts, tips, or any purchases made in the local Arctic communities.

Can I charge my electronics?

Will a towel and face cloth be provided? What about a hairdryer?

Is alcohol permitted?

Drugs/Alcohol are not permitted. Pond Inlet is a dry community meaning that all drugs and alcohol are not permitted. We respect and follow these rules.

What do I do in the event of a weather delay?

What happens if a bear comes to camp?

Arctic Kingdom Expedition Leaders and Inuit guides are highly trained and experienced in polar bear safety and de-escalation. Follow the instructions of your Expedition Team at all times.

Should I give gratuities?

Alternatively, you may provide a cheque or wire transfer for tips if it is more convenient for you, but it may cause delays in-field staff receiving the tips from our head office.

Cheques should be payable to: Arctic Kingdom Polar Expeditions Inc.

Wire transfer instructions:

Beneficiary: Arctic Kingdom IncBeneficiary

Address: 5045 Orbitor Dr., Bldg. 10 Suite 400, Mississauga, ON L4W 4Y4 Canada

Bank: Royal Bank of Canada

BankAddress: Iqaluit Bldg #922. Iqaluit, NU, Canada, X0A 0H0

Institution#:003

Transit#09851

Account #1017698

SWIFT (BIC) Code: ROYCCAT2

Sort Code (US ONLY):000309851

IMPORTANT: Please include client name and trip name. Canada does not use IBAN numbers.

How much do the delays cost?

Hotel or B&B …. $245-$280 per person per night
Food ………… $25-$50 per person per meal

Polar Bears & Glaciers of Baffin Island

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When do I book my flights?

When booking your flights, be sure to book your arrival into Ottawa at least one day before Day 1 of your trip itinerary. It is recommended that you book return flights from Ottawa on the day after Day 9 of your trip itinerary to ensure any delays do not interfere with your flight home.

Where do I pick up my clothing rental?

Please pick up your clothing rental package at the front desk of your Ottawa-area hotel. Kindly, ask the front desk for your clothing rental bags when you check in, as the rental equipment will not be sent to your room. Please try on and confirm all rental equipment at the hotel prior to flying to Iqaluit. Please refer to instructions of who to contact in your rental kit in the event of an issue.

Where do I return my clothing rental?

Please drop off your entire clothing rental package in the duffle bag you received it in at PARS 2000, located on the Arrivals floor next to Baggage Carousel 5 at the Ottawa airport (open 24-hours a day). Please inform the staff that you are dropping off a bag for Arctic Kingdom.

Where can I get cash?

What will I need cash for?

Any meals on Day 9 are not included. You will also require cash for any incidentals, such as batteries, toiletries, gifts, tips, local art, etc. You will also require cash for any incidentals, such as batteries, toiletries, gifts, tips, or any purchases made in the local Arctic communities.

Can I charge my electronics?

Will a towel and face cloth be provided? What about a hairdryer?

What do I do in the event of a weather delay?

When under the care of Arctic Kingdom, your Expedition Leader will assist with changes to your travel plans due to weather delays.

What happens if a bear comes to camp?

Arctic Kingdom Expedition Leaders and Inuit guides are highly trained and experienced in polar bear safety and de-escalation. Follow the instructions of your Expedition Team at all times.

Should I give gratuities?

Alternatively, you may provide a cheque or wire transfer for tips if it is more convenient for you, but it may cause delays in field staff receiving the tips from head office.

Cheques should be payable to: Arctic Kingdom Polar Expeditions Inc.

Wire transfer instructions:

Beneficiary: Arctic Kingdom Polar Expeditions Inc.

Bank: Royal Bank of Canada Institution # 003

Transit #: 07212

Account #: 1010784

Bank Address: 1635 Avenue Road, Toronto, ON M5M 3X8 Canada

SWIFT Number: ROYCCAT2

IMPORTANT: Please include client name and trip name.

How much do the delays cost?

Hotel or B&B … $245-$280 per person per night
Food …………….. $25-$50 per person per meal

Polar Bear Migration Fly-In Safari

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What hotel am I staying at in Winnipeg on Day 1?

Grand Winnipeg Airport Hotel which is conveniently at the James Armstrong Richardson International Airport.

Is there someone from Arctic Kingdom at the hotel in Winnipeg when I get there and when I return?

- There is not an Arctic Kingdom Representative in Winnipeg. You will first be met in Churchill by the Arctic Kingdom Representative both at the start and the finish of your trip.

How far is the airport from the hotel? How do I get there, are there carts I can use?

The hotel is a very short 5 minute walk from the terminals. Feel free to transport your gear from the airport to your hotel room with a luggage cart, you do not need to return it to the airport yourself.

Is breakfast included in Winnipeg at the hotel on Day 1?

Breakfast is not included on Day 1 in Winnipeg as the hotel restaurant and room service may not be open early enough before you will need to head to the airport. So, you may wish to plan to have breakfast at the airport.

Where can I get breakfast? Is there food available on the flight to Churchill?

There are many restaurants that will be open at the airport. There is no food served on Calm Air so you will want to have breakfast before boarding the plane.

What is the Checked Baggage allowance on this trip?

Please note that Baggage allowance is based on the charter plane, not Calm Air allowances.

You will only be allowed a TOTAL baggage weight of 22.7 kg (50 lbs) per person, including your carry‐on on the charter plane from Churchill to camp. Further details will be provided.

What is the Carry-on Baggage allowance on this trip?

Each passenger is permitted two (2) pieces of carry-on baggage
Combined weight of these pieces is not to exceed 20 lbs (9 kg)
Combined dimensions (LxWxH) is not to exceed 10 in x 16 in x 12 in (25 cm x 40 cm x 30 cm)

How should I pack my camera? Can I carry it on?

It is recommended that camera equipment is transported in a pelican case, not a soft-sided camera bag. If your equipment exceeds the carry-on restrictions in size or weight, which is less than other airlines operating with larger aircraft, your carry-on will have to go as checked baggage. Be prepared to be separated with your carry-on if it exceeds Calm Air carry-on restrictions. It is recommended that you pack your camera film in your carry-on baggage as screening equipment used by CATSA may damage photographic film packed in checked baggage. It does not affect digital disks. https://www.calmair.com/carryonbaggage/

Can I preselect seats on Calm Air from Winnipeg to Churchill?

Calm Air does not offer pre-reserved seat selection. All seat assignments are on a first-come, first-served basis at time of boarding.

How many pieces of luggage can I take on the Charter plane from Churchill to the Cabins?

There is no maximum number of pieces for the charter plane, the criteria are total baggage weight of 22.7 kg (50 lbs) per person including your carry-on.
You MUST wear your parka and appropriate footwear on the charter to and from camp.

Is there someone from Arctic Kingdom in Churchill?

Upon arrival in Churchill, you will be met by an Arctic Kingdom representative who will assist with your clothing exchange (if needed) and transfer to the charter plane.Note: please plan to keep your Polar Clothing accessible as you will be required to change into it in Churchill once you retrieve your baggage before boarding the charter flight.

What happens if I have too much luggage weight when I arrive in Churchill? Can I leave things somewhere?

Yes, you may leave some items with the Arctic Kingdom Churchill Coordinator for pickup when you return to Churchill if need be. Alternatively, you may also leave some items with the Bell Desk at the Grand Winnipeg Airport Hotel for when you return.

How much does the Rental Clothing Package weigh?

The weight of one complete Polar Clothing Rental equipment package is 18 lbs.

What time are the flights to Churchill and back?

The times of flights will be advised at least 120 days prior to departure as they are subject to change. You may check with us before that if you wish.

Can I take alcohol to the Cabins?

Yes, you are permitted to bring alcohol. Arctic Kingdom does provide complimentary red and white wine with dinner, but not beer or liquor. If you choose to bring some alcohol the amount you are permitted to bring will be restricted to the baggage weight limitations for your charter flight. In addition, by the nature of our program, we reserve the right to limit consumption to ensure everyone’s safety and enjoyment.

Will we see Aurora?

Yes, there is always a possibility to see aurora on this trip. The likelihood and quality will depend on solar activity at the time. Additionally, the quality may be affected by the lunar cycle (amount of darkness) however there is always a reasonable possibility to see the northern lights.

What do we do in the evenings?

There will be time to relax and there will be a variety of activities such as: presentations about the Arctic and the wildlife; Inuit games; nature related videos; a possibility to take pictures within the compound with staff guidance.

Do you have a tripod I can borrow?

You may wish to bring your own tripod as for the aurora it would be essential. There is not an extra tripod available at the Cabins.

What time does the generator go off at the Cabins at night?

The generator is on until 10 or 11 PM and will be extended if there are aurora to view.

Do the cabins have running water?

Yes, however, it is limited to the shower and in quantity.

Can I control the temperature of my cabin?

Yes, each Cabin has its own individual thermostat that allows you to regulate the temperature yourself.

Can we go outside the compound / fence?

There will be an opportunity to go outside of the compound/fence daily, weather dependent. This is only if you are escorted by an Arctic Kingdom Staff person and with permission for safety reasons.

Can I go outside the cabin at night to watch the Aurora?

No, only as a group and only with Arctic Kingdom Staff with permission for safety reasons.

Can you wake me up to see the aurora?

Yes, we will notify you if you indicated you would like to be notified and similarly this is only with AK Staff for safety reasons.

Will we be able to see Polar Bears at night?

If we see polar bears, we will notify you if you indicated you would like to be notified and similarly this is only with AK Staff for safety reasons.

When is the best time of day to view Polar Bears? What is the best time of year?

The times when we go to the Cabins are the best times to see bears up close and in the wild, these dates are chosen because the polar bears are moving north in anticipation of getting on the ice.

Why do the Polar Bears come to the cabin? Why are they attracted to the cabins?

The bears are on migration and the Cabins are on their path where they migrate north.

How far are we going to walk?

Walks are geared to ability of the guests but are typically not strenuous or very long. They are an opportunity to get out and enjoy the fresh air and walk.

What happens if the flights are delayed to/from Churchill?

Our team will be monitoring flight statuses and working with Calm Air if there are any changes.

Where will we stay in Churchill?

Accommodations will be in a local Churchill hotel, to be advised.

What will we do in Churchill when we get back from the Cabins?

There will be various guided activities such as a Churchill heritage town tour and other seasonal local activities. There will also be an opportunity to shop and some leisure time.

What day should I plan to fly home from Winnipeg after the trip?

The day after you return to Winnipeg on ‘Day 9’.

What is there to see and do in Winnipeg?

Let us know if you would like a list of recommendations, we will be pleased to provide you with our suggestions.

When do I book my flight?

When booking your flights, be sure to book your arrival into Winnipeg on or before Day 1 of your trip itinerary. It is recommended that you book return flights from Winnipeg on or after Day 8 of your trip itinerary to ensure any delays do not interfere with your flight home.

Where do I pick up my clothing rental?

Please pick up your clothing rental package at the front desk of your Winnipeg airport hotel. Kindly, ask the front desk for your clothing rental bags when you check-in, as the rental equipment will not be sent to your room. Please try on and confirm all rental equipment at the hotel prior to flying to Churchill. Please refer to instructions of who to contact in your rental kit in the event of an issue.

Where do I return my clothing rental?

Please drop off your clothing rental package at the front desk of your Winnipeg airport hotel. Let the hotel staff know that you are dropping this package off for Arctic Kingdom.

Where can I get cash?

There are ATMs available in Winnipeg. We recommend having Canadian currency on hand when travelling to Nunavut, as it mainly operates on cash and there are very few ATMs, Interact or credit card services.

What would I need cash for?

Any meals after breakfast on Day 7 are not included. You will also require cash for any incidentals, such as batteries, toiletries, gifts, tips, or any purchases made in the local Arctic communities.

Can I charge my electronics?

Yes, you will be able to charge your electronics at the hotel and in camp. Power provided is 120VAC/60Hz using North American standard plug outlets. If your electronics do not have a North American standard plug, please make sure you bring the proper plug adapter.

Will a towel and facecloth be provided? What about a hairdryer?

Yes, each guest will be provided with a mid-sized quick-dry towel and face cloth. Hairdryers are not provided on this trip in which case you might want to consider bringing dry shampoo. NOTE: if you choose to bring your own soap or shampoo it should be natural, biodegradable, and fragrance-free.

What do I do in the event of a weather delay?

When under the care of Arctic Kingdom, your Expedition Leader will assist with changes to your travel plans due to weather delays.

What happens if a bear comes to camp?

Arctic Kingdom Expedition Leaders and Inuit guides are highly trained and experienced in polar bear safety and de-escalation. Follow the instructions of your Expedition Team at all times.

Should I give gratuities?

Tipping is appreciated, although not compulsory. If you had a great experience and wish to express your thanks, a gratuity is of considerable significance to the people who will take care of you during your travels. The amount you tip Arctic Kingdom staff is completely at your discretion; however, a general guideline would be approximately 5-8% of your trip fare, excluding airfare.
As many of our field staff live in remote areas of the Arctic, it is preferable that tips are paid in cash at the camp in which you are staying. Limited cash is available in the northern communities. Therefore, we recommend obtaining Canadian currency before you depart or in your gateway city. Our Expedition Leader will collect the tips and distribute it amongst the field staff.
Our Expedition Leader will collect the tips and distribute them amongst the field staff.Alternatively, you may provide a cheque or wire transfer for tips if it is more convenient for you, but it may cause delays in-field staff receiving the tips from our head office.Cheques should be payable to: Arctic Kingdom Polar Expeditions Inc.Wire transfer instructions:Beneficiary: Arctic Kingdom IncBeneficiary Address: 5045 Orbitor Dr., Bldg. 10 Suite 400, Mississauga, ON L4W 4Y4 CanadaBank: Royal Bank of CanadaBank Address: Iqaluit Bldg #922. Iqaluit, NU, Canada, X0A 0H0Institution #: 003Transit # 09851Account # 1017698SWIFT (BIC) Code: ROYCCAT2Sort Code (US ONLY): 000309851IMPORTANT: Please include client name and trip name.

Canada does not use IBAN numbers.

Taste of the Arctic Summer Getaway/Guided Northern Lights Getaway

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When do I book my flights?

When booking your flights, be sure to book your arrival into Ottawa at least one day before Day 1 of your trip itinerary. If possible, we suggest that you plan to arrive in Ottawa no later than 6 PM on that day before Day 1. It is recommended that you book return flights from Ottawa on the day after Day 4 of your trip itinerary to ensure any delays do not interfere with your fight home.

Where do I pick up my clothing rental?

Please pick up your clothing rental package at PARS2000 located in the Ottawa airport (open 24-hours a day). PARS2000 is located on the Arrivals level next to the Baggage Carousel 5 and beside the Lost and Found. A map and further details will be sent with your travel documents. Please try on and confirm all rental equipment prior to flying to the Arctic. Please refer to instructions on whom to contact in your rental kit in the event of an issue.

You need cash in Nunavut. Where can I get cash money?

Credit cards and debit cards are widely accepted in Iqaluit, and there are ATM’s throughout the city – one is in the hotel lobby. It is recommended to bring some cash, in Canadian currency, for tips, purchasing artwork, etc. in case an ATM is out of order.

What will I need cash for?

Any meals other than lunch on Day 2 and 3 are not included. You may also require cash for any incidentals, such as batteries, toiletries, gifts, tips, local art, or any other purchases made in Iqaluit.

What do I do in the event of a weather delay?

Is alcohol permitted?

Iqaluit is an unrestricted community. There are a few licensed establishments where one can purchase beer, wine or liquor as well as a beer and wine store. People can bring alcohol in their luggage, and it is permitted to bring, personally, quantities no greater than three litres of spirits or nine litres of wine or 26 litres of beer.

How much do the delays cost?

Hotel or B&B …. $230-$400 per room NOT per person – dependant on availability & hotel preference
Food …………….. $15-$50 per person per meal

Should I give gratuities?

It is preferable that tips are paid in cash and we recommend obtaining Canadian currency before you depart or in your gateway city. Our Trip Leader will collect the tips and distribute them amongst the rest of the staff.

Alternatively, you may provide a cheque or wire transfer for tips if it is more convenient for you, but it may cause delays in field staff receiving the tips from head office.

Cheques should be payable to: Arctic Kingdom Polar Expeditions Inc.

Wire transfer instructions:

Beneficiary: Arctic Kingdom Polar Expeditions Inc.

Bank: Royal Bank of Canada Institution # 003

Transit #: 07212

Account #: 1010784

Bank Address: 1635 Avenue Road, Toronto, ON M5M 3X8 Canada

SWIFT Number: ROYCCAT2

IMPORTANT: Please include client name and trip name.